Sign in to the admin center with a Global administrator account.Step 4: Disable multi-factor authentication If you're unable to immediately delete a disabled subscription, contact support. For each disabled subscription, repeat steps 3 through 5 until all subscriptions are deleted.In the Delete subscription dialog box, select Yes.In the Delete subscription pane, select Delete subscription.On the subscription details page, in the Subscription and payment settings section, select Delete subscription.On the Products tab, select a disabled subscription.Step 3: Delete all disabled subscriptions Repeat steps 1 through 4 to cancel all active subscriptions.In the Cancel subscription pane, choose a reason why you're canceling.Select the three dots (more actions), then select Cancel subscription. On the Products tab, find an active subscription.In the admin center, go to the Billing > Your products page.For instructions, see Bulk delete users in Azure Active Directory. If your organization uses Active Directory that synchronizes with Microsoft Azure Active Directory (Azure AD), delete the user account from Active Directory, instead. You can also use the Remove-MsolUser PowerShell cmdlet to delete users in bulk. To delete users, see User management admin: Delete one or more users. If users are synchronized from on-premises, first turn off sync, then delete the users in the cloud directory by using the Azure portal or Azure PowerShell cmdlets. Before you can delete the directory at the end of this process, you must delete all other users. The global administrator completes the steps to close the account. Step 1: Delete usersĭelete all users except for one global administrator. For more information, see About admin roles. You must be a Global or Billing admin to do the tasks in this article. Before you beginīefore you start this process, make sure to back up any data that you want to preserve. This information includes subscriptions, licenses, payment methods, users, and user data.
When you close your account with Microsoft, all information related to your account is deleted.
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